How To Fix Alexa Red Ring Problem – 5 Working Methods

Are you facing a red ring issue on your Alexa device, and it’s not listening to your commands? If so, don’t panic. The red light flashing on Alexa seems like a serious issue, but you can fix it easily. We’ll show you how to get Alexa back to normal functions again. 

The Alexa red ring problem is because Alexa’s microphone has got turned off. There are several methods you can use to resolve this issue. The most prominent ones include enabling your Echo microphone, resetting your Alexa device, or updating its software.

Amazon Echo devices show different light rings on top, indicating various features. And the same lights show issues in a particular trait when behaving abnormally. If we talk about the red ring, it directly shows a problem, not a feature, and you must fix it.

What Does The Red Ring Mean On Alexa

How To Fix Alexa Red Ring Problem – 5 Working Methods

Usually, when you give commands to Alexa, and it’s listening to you, you’ll see a cyan light. But sometimes, there appears a red ring of light on the top. At this time, your Alexa device won’t give responses to your commands. This light means that Alexa’s microphone has got turned off.

In this case, you need to figure out the causes for this red circle. Its primary reasons could be:

  • A pressed microphone button
  • Any bugs in your Alexa device
  • Outdated software on your Alexa
  • No internet on your Wi-Fi network
  • Connectivity issues with your device

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5 Methods To Fix The Red Ring On Alexa

5 Methods To Fix The Red Ring On Alexa

Knowing the exact cause, you can fix the red circle of light on your Alexa device in one step. However, you can try the following methods in order, and they’ll work perfectly to fix your problem. Let’s get started and discuss the first method:

Enable Your Echo Microphone

A disabled microphone is the primary cause of the red circle on your Alexa device. You might have mistakenly turned off the microphone by pressing the button. It’s also possible that the button might have pressed itself. So, you need to check if your microphone is disabled.

If the microphone is disabled, press the microphone button, and the red light will turn off automatically. If this did not work, try restarting your Alexa device and enabling this option again. After these steps, Alexa should respond to your commands. 

Restart Your Alexa Device

If enabling the microphone did not work for you, a simple restart might work. This is because your Alexa might have stopped working due to some unknown internal issues. In this case, it needs a restart after operating for hours to function properly. 

To restart your Alexa device, unplug the power cord from your power switch. Wait for about 5 to 10 seconds and plug the cord again. Your device will restart, and you can check if it’s okay now by giving brief commands. If restart did not work, try resetting your device. 

Reset Your Alexa Device

Resetting your Amazon Alexa device can fix many issues, and it can help fix the Alexa red ring. Using the Alexa app, you can do this pretty quickly. However, you can reset your device through the reset button. So, we have two separate steps here — soft and hard reset.

Soft Reset 

To soft reset your Alexa device, you can follow these quick steps:

  • Launch the Alexa app on your mobile.
  • At the bottom of the screen, select Devices. 
  • From the list of devices, choose Alexa & Echo.
  • Navigate to Factory Reset, and click on it. 
  • Alexa will start flashing the orange light. 
  • At last, set up your account and enjoy. 

Hard Reset

For a hard reset of your Alexa device, follow these steps:

  • Plug your Alexa device into the power switch.
  • Look for a small hole at the top of your device.
  • Use a needle to press the button inside the hole.
  • Alexa will start flashing orange light on its top. 
  • Finally, set up your Amazon account, and voila. 

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Update Your Alexa Software

If you have not updated your Alexa device’s software for a while, it’s time for an update. This can help resolve the Alexa red circle issue on your Alexa device. Also, it can prevent any future issues related to software. To check your device version and update it, follow these steps:

  • Open the Alexa app on your mobile phone. 
  • Go to Settings and click on the Device option.
  • You’ll see the current version installed.
  • Check if a new software update is available.
  • Click on the latest version to install, and voila. 

Use A Good Internet Connection

Use A Good Internet Connection
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Last but not least, if the red light ring still persists, there could be an issue with your internet connection. You might be using slow internet, or your distance might be larger from the router. As a result, Alexa fails to respond to your commands and shows a red light. 

Check your internet strength to resolve your internet issue and fix the red circle on Alexa. Try different web pages and play some videos to confirm its speed. Ensure your device is close to your Wi-Fi router. Try another router or a mobile hotspot to check if Alexa works or not. 

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Frequently Asked Questions (FAQs)

Why is my Alexa showing a red ring?

A red ring on your Alexa devices indicates that the microphone is not connected. As a result, it won’t detect voices. Alexa won’t respond to your commands or wake words when the red light is on.

How do I fix the Alexa red ring?

You can fix the Alexa red ring using several methods. These include:

  • Enable your Alexa device’s microphone.
  • Restart your device to refresh it.
  • Reset it to restore all the settings.
  • Update its software version.
  • Use a good or fast Wi-Fi network. 

Why is Alexa red and not responding?

The quickest answer is because your microphone is turned off. In this case, your Alexa won’t listen to you and won’t respond to your commands. You can fix this problem and make your Alexa work properly by pressing the microphone button. 


If your Alexa shows a red light ring, your microphone has been turned off. However, if you’ve read this article, you might have fixed your Alexa’s red ring problem. You can try out the methods discussed in this article again if you are still experiencing this problem. 

Don’t try anything else except these 5 methods; hopefully, they’ll work. Mostly, resetting the device and turning on the microphone solve the problem. So, we recommend trying these two methods first. After that, ensure the device is up-to-date or is connected to fast internet. 

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