7 Reasons Alexa Not Playing Spotify (Fixed)

“Alexa, Play Imagine Dragons Latest Songs”.

Asking Alexa for the last 3 minutes but she’s not even bothering to respond.

So, why is Alexa not playing Spotify?

So, you’re trying to listen to your favorite tunes on Spotify through your Amazon Echo, but for some reason, Alexa just won’t play anything.

You’ve also tried saying, “Alexa, play my playlist,” and “Alexa, play Spotify,” but she seems to be struggling.

No more worries. Though Alexa is an excellent device, there can still be some other issues rather than technical ones.

There are many possibilities why Alexa is not playing Spotify.

That’s why I’m going to start a brief discussion on the issue with the multiple solutions.

So, buckle up! And let’s get down to the business.

7 Reasons And Fixes for Alexa Not Playing Spotify

Alexa Not Playing Spotify

Before getting into the solutions, please ensure that you have got a premium Spotify account.

Because Alexa will not play any song if you have a free version of Spotify and trying to play premium music.

If that’s fine, then let’s dig into some other possibilities: why is Alexa not playing Spotify?

1. Update Alexa and Spotify Apps

Update Alexa and Spotify Apps

When did you update your Alexa or Spotify app?

Amazon keeps updating its product’s software frequently, and there is the possibility that your Alexa app has outdated software.

At the same time, if the Spotify app has the old version, you may need to update it as well.

The quickest way to update these apps is, by going into your mobile app store from where you downloaded these apps.

Search for the particular app and then click on the Update option.

Another way is by going into the Settings/About Section of each app and checking out the app version you’re using.

If it’s an old version, click on Update Version, and you’ve all done.

Once you’ve updated to the latest version try connecting them again, and then ask Alexa to play your desired playlist.

It’ll surely gonna work.

2. Not Connected To The Internet or Poor Connection

The big issue sometimes comes from the smallest mistake.

A mistake to overlook the root of the connection.

Yes, I’m talking about the Wi-Fi connection.

A weak internet connection will not help you play music on Alexa.

Please make sure that your internet speed is high, plus Echo Dot is connected to the internet.

You can cross-check internet speed by asking Alexa to play music on any other device.

If that doesn’t work, it’s a sign that there is an issue with the internet, not with Alexa or Spotify.

Not Connected To The Internet or Poor Connection

You can also contact your internet service provider to fix the internet issue.

Moreover, a limited bandwidth can be a solid reason why Alexa is not playing music on Spotify.

Because Alexa is out of reach, and your command is not reaching her.

The best way to ensure that at least this is not the issue is to increase the internet bandwidth and then try again.

3. Alexa Is Unable To Understand Your Command

Alexa Is Unable To Understand Your Command

How many Alexa devices do you have in the home, one or more? Maybe more than one!

But you’re just commanding “Alexa, play Spotify.” That’s really confusing among all devices.

They even can’t understand whom you’re asking to play. That’s why all the Alexa devices are quiet and not responding.

But I’ve got an idea!

You need to change the name of each device as per your location, then give her command with the name of the song, playlist, artist, album, etc.

For example, you can say:

“Alexa, Play Love Song Playlist in My Bedroom Echo Dot Spotify”.

This command has clear instructions for Alexa to do an action.

But there is also a possibility that Alexa may not play the song, because your voice command is not clear to her.

So make sure that your command is louder and clearer to Alexa.

4. Clear Spotify App Cache

The fourth thing you can try is clearing the cache for the Spotify app on your mobile device.

To do this, go to your device’s Settings > Application Manager > Spotify > Storage > Clear Cache.

Once you’ve cleared the cache, restart both the app and your Echo device and try playing some music again.

5. Make Spotify Default Music Player

If Clearing the cache didn’t work, the next thing to try is making Spotify your default music player within the Alexa app.

To do this follow these steps:

  1. Open the Alexa app on your mobile device.
  2. Go to Settings > Music & Media > Default Services.
Make Spotify Default Music Player
  1. Tap on the toggle next to Spotify and make sure it’s turned on.

6. Power Cycle Amazon Echo Device

If you’re still having trouble getting Spotify to play on your Echo, try power cycling (or restarting) the device.

You can do this by unplugging your Echo from its power source for about 30 seconds, then plugging it back in.

Once it’s powered back on, try playing some music from Spotify again.

7. Finally Reset Alexa Device

You can try resetting your Echo device completely if none of the steps above have worked.

Before proceeding, make sure you know how to set up your device again since this will delete all of your custom settings.

In order to completely reset your Echo, press and hold the microphone off and volume down buttons at the same time for about 20 seconds.

Finally Reset Alexa Device

Hopefully, Spotify will also start working again after your Echo has been reset to factory defaults.

Frequently Asked Questions (FAQs)

How to connect Alexa to Spotify on your iPhone?

You need to do the following to connect Alexa to Spotify on your iPhone:

Log in to Spotify with your Amazon Alexa account. 
When you are logged in, tap on the menu icon and select Settings.

Click on Music and Podcasts and then tap on Linked Services.

When prompted, toggle on Spotify and enter your login credentials.

How to link Spotify to Alexa?

You can link your Spotify account to Alexa in the following way:

First, open the Amazon Alexa app on your phone.

Select “Settings” from the menu.

Scroll down and select “Music & Podcast.”

Under “Spotify,” toggle the switch to on.

You’ll then be prompted to sign into your Spotify account.

After you’ve signed in, you can control the playback of Spotify songs with your voice.

For example, you can say “Alexa, play my rock playlist,” or “Alexa, skip this song.”

How do you connect Spotify to Alexa without the app?

To connect Spotify to Alexa without the app, you need to get help from the web browser.

Go to your default browser, search for Amazon Alexa, and then follow the same steps.


If you are having trouble with Alexa not playing Spotify, make sure you follow the above seven solutions.

However, here is the final recap!

Ensure your Spotify and Amazon accounts are linked.

If it is, then try unlinking and relinking the two accounts.

Alternatively, you may need to restart your device or reinstall Spotify.

You may be able to find a solution that works for you among these options.

Related Articles

5/5 - (1 vote)
David owner of Smarterve.com


Hi! I’m David — a writer, blogger, and proud owner of Smarterve. I’ve been using smart home gadgets and in the home industry for about a decade. I love to solve problems, give suggestions, and create ease for people to enjoy life. This blog is where I can share tips and provide solutions to everyone using smart gadgets.

Similar Posts


  1. This content was a game-changer. Couldn’t play Spotify on Alexa until reading this, and it fixed all seven reasons. Thanks.

  2. Thanks to this content, you can now enjoy Spotify playlists without any hiccups. It’s great when technology cooperates, and this guide made it happen.

Leave a Reply

Your email address will not be published. Required fields are marked *