Why Does My Roku Keep Turning Off? 9 Possible Causes
Why does my Roku keep turning off? You were immersing yourself in your favorite show, but the TV shut down suddenly and ruined everything.
I have uncovered the reasons behind this annoyance, and I can’t wait to share effective tips to fix it.
Ready? Let’s dive in and end those expected shutdowns!
Why Does My Roku Keep Turning Off?
Your Roku can keep turning off because of a loose power plug, outdated devices, or low power.
You should also check the sleep timer and auto power savings mode, as they may urge your TV to shut down.
I will discuss all the possible reasons below.
Then, based on the cause, you can come up with the best solution.
Loose TV power plug
A loose power plug can cause the Roku TV to turn off.
Without a stable connection, it will lose power.
This issue is easy to detect and fix.
You just should check the power cable plugged into your Roku TV and the power outlet. Then, secure it!
Low power
Another issue with the power is the low voltage.
Your TV can’t work properly when the power supply is not strong enough.
It may even turn off suddenly.
To fix it, use different sockets to see if the power is better.
Besides, the power supply may become unstable and weak for some reason.
You just need to wait a bit until it recovers.
Outdated TV or software
Your Roku TV may lack the latest support and features if it is old.
Thus, you will encounter errors.
The TV turning off suddenly is among the symptoms.
So how to tell if you have an old Roku TV?
You can quickly check the device model by following the steps below:
- Press “Home”.
- Choose “Settings” -> “System” -> “About”.
- Check the information about your TV.
The software inside your TV may also become outdated.
Here are some steps to check the software details:
- Press “Home.”
- Go to “Settings.”
- Choose “System” and click on “Software Update.”
- Click “Check Now.”
If the software is too old, update it to the newest version.
Then, you can upgrade your experience.
Update your TV and software
Overheated device
Your Roku TV gets too hot sometimes.
In this case, the system may turn off suddenly to protect itself.
To help it feel better, take these steps:
- Unplug your Roku TV from your socket.
- Wait about 30 minutes.
- When the temperature gets cooler, connect your TV back.
- Turn it on and check if it can work properly.
Bugs in the system
If there are bugs in the TV system, it may act strangely, like turning off when it shouldn’t.
In this situation, find the bugs and fix them soon.
Sometimes, you need to turn off your TV and then back on.
Otherwise, consider updating the TV’s software.
And if none of these methods works, seek professional help.
Sleep Timer
If you set the sleep timer, your Roku TV can turn off automatically for a certain time.
But this mode may become a little too helpful.
For example, your TV may shut down when you don’t want it to.
The solution to this problem is simple: Turn off your sleep timer:
- Access “Settings” -> “System” -> “Time.”
- Choose “Sleep Timer.”
- Select “Off.”
Hardware Issue
If there is a hardware issue, your Roku TV won’t work as expected.
However, it’s hard to fix. You should contact professionals to deal with the hardware issue.
Auto Power Savings Mode
The auto power savings mode helps your TV save energy. Then, it won’t use too much power.
Unfortunately, this mode is too sensitive.
It may think you are not using the TV even when you are. So, it decides to take a nap.
To stop your Roku TV from taking too much sleep, deactivate the auto power savings mode by following the steps below:
- Launch “Settings” -> “System” -> “Power.”
- Find “Auto Power Savings.” You need to uncheck the box to turn off this mode.
HDMI-CEC feature
The HDMI-CEC feature helps you control your Roku TV.
This way, you can turn on your TV without another remote.
However, this feature may make your Roku TV keep turning off.
But don’t worry! Here is how to fix it:
- Choose “Settings” -> “System” -> “Control other devices.”
- Uncheck the “1-touch play” and “System Audio Control.”
Other Common Roku TV Issues
Your Roku TV turning off suddenly is a headache. But you may also encounter other issues, such as:
- The video quality is too low.
- The video and audio don’t work in sync.
- Roku becomes frozen.
- Your TV doesn’t turn on.
If you face any of the problems above, call Roku customer support.
You can also consult with technical experts to resolve them.
How To Fix Roku TV Keep Turning Off?
Your Roku TV may turn off for many reasons.
If all the methods I shared in the first section can’t help, the last resort is to perform a factory reset.
- First, choose “Settings” -> “System” -> “Advanced System Settings.”
- Select “Factory Reset.”
- Click “Start Factory Reset.”
After the factory reset, your TV can return to its default setup. Then, you can modify the settings.
Conclusion
Your Roku TV may turn off unexpectedly because of a loose TV plug, low power, or an outdated device/software.
Besides, there can be issues with the hardware or some modes in the TV.
After finding the cause, you can easily learn how to fix it.
If the problem persists, don’t hesitate to reach out for professional help.
Thank you for reading!
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David
Hi! I’m David — a writer, blogger, and proud owner of Smarterve. I’ve been using smart home gadgets and in the home industry for about a decade. I love to solve problems, give suggestions, and create ease for people to enjoy life. This blog is where I can share tips and provide solutions to everyone using smart gadgets.
