How To Fix The Error “Samsung Smart Hub Is Being Updated”

Smart Hub updates are an expected aspect of using your Samsung TV. They should, however, occur rapidly and not often.

In this blog article, I will walk you through some basic troubleshooting methods for when your Samsung Smart Hub is constantly updating or when issues occur throughout the updates.

What Does “Samsung Smart Hub Is Being Updated” Mean?

What Does Samsung Smart Hub Is Being Updated Mean

When ‘Samsung Smart Hub is being updated’ appears on your screen, it means that the built-in operating system on your Samsung TV, known as the Smart Hub, is undergoing a software update. 

This could introduce new features, improve existing functionalities, or rectify any bugs or issues. 

The updates are usually downloaded and installed automatically when the TV is connected to the internet. 

The process is designed to occur rapidly and infrequently to minimize disruption to your viewing experience. However, sometimes unforeseen issues can arise during the update process.

Read Also: How To Fix Samsung TV Half Black Screen? 10 Helpful Methods

Possible Causes For “Samsung Smart Tv Hub Is Being Updated” Appear

If you notice that ‘Samsung Smart Hub is being updated’ appears constantly on your screen, it could be due to a few different reasons. Here are some possible causes:

Limited Internet Connection

The update process requires a stable and fast internet connection. If your TV’s internet connection is weak or intermittent, the update may take longer than usual and appear to be stuck.

Unsupported Network Type

Samsung TV network setting

Your Samsung TV may not be compatible with your network type, which could cause issues during the update process. For example, if your TV only supports 2.4GHz Wi-Fi and your network is on 5GHz, it may cause problems.

Network Firewall Restriction

 Some network firewalls can block the update process, causing it to fail or take longer than usual. If you have a firewall installed on your network, it could be blocking the update process, causing it to fail or take longer than usual.

Issues with the TV

In some cases, there may be a problem with your Samsung TV that is preventing the update from completing successfully. This could be due to a malfunctioning hardware component or a software glitch. 

What To Do When “Smart Hub Is Being Updated” Appears Continuously?

Now that you know some possible causes for the continuous ‘Smart Hub is being updated’ message, here are some troubleshooting tips to help resolve the issue:

Step 1: Check Your Internet Connection 

Start by checking the stability and speed of your Internet connection. Ensure that your TV is connected to the internet and that the connection is stable.

You can do this by running a speed test on a device that uses the same network as your TV. 

If the connection is weak or unstable, you may need to move your router closer to your TV or consider upgrading your Internet plan.

Step 2: Restart Your TV 

If you have confirmed that your internet connection is stable, try restarting your TV. In some cases, a simple restart may resolve the issue. 

Turn off your Samsung TV and unplug it from the power source. Wait for a few minutes before plugging it back in and turning it on again. 

This will give your TV time to reset and may solve any temporary glitches that were causing the update process to fail.

Step 3: Reset Network Settings  

If the issue persists, try resetting your TV’s network settings. This will reset all of your network connections and preferences, allowing you to start fresh.

To do this, go to Settings > General > Network > Network Status > IP Settings on your Samsung TV. Select ‘Reset’ and confirm when prompted. 

Your TV will restart, and you can attempt the update process again.

Step 4: Check For Software Updates 

Samsung TV software update check

If you are still experiencing issues with the update process, it may be due to a software glitch that can only be resolved by installing the latest updates.

Go to Settings > Support > Software Update > Update Now on your Samsung TV to check for available updates and install them if necessary.

Step 5: Contact Samsung Support 

If all else fails and your Samsung Smart Hub is still constantly updating, it’s time to reach out to Samsung Support. The organization offers comprehensive customer service, and their trained professionals can provide guidance to resolve your issue. 

You can contact Samsung Support via their website, a phone call, or their live chat service. This should be your last resort, after you’ve attempted all the preceding troubleshooting steps. 

Remember to provide them with all the details of your issue and the steps you’ve already taken in your troubleshooting process.

In short, “Samsung Smart Hub Is Being Updated” is a normal occurrence for Samsung TV users.

However, if the message appears continuously or causes issues with your viewing experience, follow these troubleshooting steps to resolve the issue. 

By doing so, you can ensure that your Smart Hub is always up-to-date and functioning smoothly.

So sit back, relax and enjoy all the innovative features and content on your Samsung Smart TV! 

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David owner of


Hi! I’m David — a writer, blogger, and proud owner of Smarterve. I’ve been using smart home gadgets and in the home industry for about a decade. I love to solve problems, give suggestions, and create ease for people to enjoy life. This blog is where I can share tips and provide solutions to everyone using smart gadgets.

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  1. I couldn’t contain my excitement after going through this content! The five easy fixes provided here for the ‘Samsung Smart Hub Is Being Updated’ issue were a game-changer.Thanks for sharing this treasure trove of knowledge!

    1. Thank you, West Atlanta Tree! We’re thrilled that you found the five easy fixes for the ‘Samsung Smart Hub Is Being Updated’ issue to be a game-changer. It’s great to hear your excitement. If you have more questions or need additional insights, we’re here to help you with this treasure trove of knowledge!

  2. Followed the steps outlined in the content, but to my dismay, none of them might resolv the ‘Samsung Smart Hub Is Being Updated’ problem. Is there any room for more advanced troubleshooting techniques or perhaps a discussion on potential underlying issues?

    1. Hi Samantha! We’re sorry to hear that the steps in the content didn’t resolve the ‘Samsung Smart Hub Is Being Updated’ issue for you. If you’re looking for more advanced troubleshooting techniques or a discussion on potential underlying issues, we’re here to provide that support. Feel free to share the specifics, and we’ll assist you further.

  3. The content offers five easy fixes, but I’m curious about one thing. Are there any particular Smart Hub versions or TV models where these fixes are more or less effective? Could there be variations in the way the issue manifests?

    1. Mklashay, the content offers five easy fixes for the ‘Samsung Smart Hub Is Being Updated’ problem, which generally work for various Smart Hub versions and TV models. However, there could be variations in the way the issue manifests. If you have specific questions or concerns about particular versions or models, we’re here to discuss these variations in more detail and provide the right guidance.

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