Have you received your new Echo Dot speaker, but it’s not working properly? Do you’ve issues with your old one? Are you looking for a working solution to fix the Echo Dot blue ring of death? If so, this blog is for you, and we have a few methods to eliminate this problem.
The blue ring of death could be due to power issues, internet, or firmware. It occurs for multiple reasons, and you need to find the exact cause or try every method. To fix this problem, you must check your power supply, network connection, or update device firmware.
And yes, don’t worry — this is not a big issue, and you can solve it yourself at home. Even if you lack technical know-how, we have your back covered. We’re going to provide you with the best methods and simple tips. In the next few minutes, we’ll blow away your tension.
Echo Dot Blue Ring of Death – What’s It
Echo Dot has several lights, including the blue ring with cyan or purple light. They show the normal functioning of the device and turn off automatically. If any of these lights continue to show for a long time or get stuck, there is a problem. It’s the blue ring of death.
When you face this problem, you won’t get responses to your voice commands. This could be annoying as this occurs suddenly without any visible damage to your gadget. So, if you are experiencing this problem right now, keep reading to know the causes and their solutions.
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Causes of Echo Dot Blue Ring of Death
A blue ring on the top of your Echo Dot shows issues with its performance. Now, what can be the reason for this? Does your device have internal damage due to falling from the table? Is your internet connection or your power supply not working to operate the device?
All these questions might be ringing the bell in your mind; at least what happened to your gadget suddenly. So, here are a few causes that might be the reason your Echo Dot has the blue ring of death. We’ll provide some tips in the next section, so please keep reading.
- The power supply might not be proper because of a fault in the switchboard.
- Any connections to your device through cable or AC adapter might be loose.
- Your internet connection might be disconnected or have a slow speed.
- The version on your Amazon Echo Dot device might be the older one.
- You might have spilled water on your device and damaged its logic board.
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7 Ways To Fix Echo Dot Blue Ring of Death
As mentioned earlier, the Blue ring of death on your Echo Dot can be for multiple reasons. And so, there are several methods to fix this issue. Don’t worry; all of these methods are simple to perform. Let’s dive right in to discuss the first one:
Check Your Power Connection
Sometimes, your Echo Dot does not get power from the power socket. It could be due to problems with your cable, adapter, or even the plug or socket. So, first of all, check if the supply to your Echo Dot is delivering ample power to fix the blue ring. Do these things:
- Check all connections to the supply.
- Try other plugs or another socket.
- Get an original cable from Amazon.
- Replace your cable if it is torn.
- Use an original AC power adapter.
If you have all these things working, there could be another reason — a network problem. So, let’s move to our next solution.
Check Your Network Connection
Suppose you have purchased a new Echo Dot and set up everything, like the power supply and all connections. But you’re facing issues with getting responses from your device due to the blue ring of death. So, this could be due to your internet, and it’s time to check. Follow these steps:
- Check if the internet is working on all devices.
- Ensure your Wi-Fi has a fast, stable speed.
- Try another source, like a network or modem.
Update The Echo Dot Firmware
If you’re using an older version of firmware on Echo Dot, you must update it to fix the blue ring issue. Usually, it updates when available, and your device has the internet connected to it. If not, you can update the firmware manually by following these steps.
- Launch the Alexa app on your mobile or tablet.
- Go to the menu and open the settings.
- Choose your Alexa device from there.
- Click on About and check the software status.
What’s next? If your device does not have the latest version, unregister it from Alexa. After that, reconnect it again. We recommend restarting the Alexa app and Echo Dot before connecting them.
Restart Your Echo Dot Device
If all these three steps did not work for you and everything is okay, you should restart your Echo once. We have seen devices that get stuck during their operations because of heating up. In such situations, restarting the device is life-saving and mostly works. To restart Echo Dot;
- Unplug the power cable gently.
- Wait for about 15 to 20 seconds.
- Plug in the power cable again.
- Now, the device will turn on.
Although this method works in most cases, it’s not a permanent solution. There is some issue with your device, and you must figure it out. You’ll be lucky if the issue gets resolved only by restarting, but wait for this problem to happen again.
Turn Off DND On Echo Dot
DND (Do Not Disturb) mode comes in handy when we are busy and don’t want any disturbance. If you had turned on DND mode and kept it on for a long time, it can cause the blue ring of death. So, to fix this issue, you can turn off the DND option by following these steps:
- Open the Alexa app on your mobile phone or tablet.
- Click “Devices” and choose “Echo & Alexa” from the list.
- Select the Echo Dot you’re facing the problem on.
- Go and select the Do Not Disturb” option from there.
- Disable the DND mode off and restart your Alexa device.
Hopefully, the device will work properly and respond to voice commands after the restart. If the light remains stuck, you must look for other issues in your Echo Dot.
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Check Logic Board For Faults
As your Echo Dot has sensitive components, they can get damaged easily. It might resist drops from small heights on a soft surface but not a single drop of water. You’re facing the blue ring of death on your Echo device because the logic board has internal damage.
If you think the reason could be a water spill, keep your device turned off for about 1 day. After that, check if the device is working. If not, use a cotton swab and alcohol or petrol and rub over the circuit. If the issue persists, you must repair it from a technician or Amazon.
Reset The Echo Dot Device
Last but not least, reset is the best option if all these mentioned methods do not work for you. Doing this will remove all your customized settings and the bugs if any. So, it’s a reliable option to fix the blue ring of death on your Echo Dot device.
For resetting the device, there are multiple methods for every generation. Once you reset your Echo Dot, set up everything again, and hopefully, it’ll work properly. Let’s discuss the methods for each generation one by one:
- For 1st Generation
Press the reset button at the device’s bottom for about 15 to 20 seconds.
- For 2nd Generation
Press the Mic Off and Volume Down buttons simultaneously for a few seconds.
- For 3rd & 4th Generation
Press the action button for about 20 seconds, and your device will restart.
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Frequently Asked Questions (FAQs)
What does the blue ring on the Echo dot mean?
A blue ring on Echo Dot appears in two colors, i.e., in combination with cyan or purple light. Each shows different features of your device; blue light with cyan means listening, and blue with purple means DND mode. These lights turn off when you stop giving commands or disable DND.
How do I restart Alexa dot?
How do I reset my Alexa Echo Dot 3rd generation?
You can reset your Alexa Echo Dot 3rd and 4th generation through these steps.
Press and hold the Action button for about 20 seconds.
Wait for a few seconds; the light ring will turn off.
The light will turn on again after a few seconds.
After that, your device will enter the setup mode.
Finally, go to settings and set up your Echo Dot.
Well! That’s all about the Echo Dot blue ring of death, its causes, and methods to fix it. It’s a terrible experience when your device suddenly stops working. This experience gets even worse when you don’t know the exact cause. You can quickly resolve such issues, so don’t panic.
The blue ring of death issue with Echo Dot is frustrating, but you can fix it yourself. You just need to figure out the reason and take steps accordingly. When you’re unsure about the cause, you’ll go for a trial and error. In any case, follow the methods mentioned, and they’ll work.