If you use a Blink camera and have experienced the “Blink camera offline” issue, you are not alone.
The annoying problem of their cameras going offline has affected many Blink camera users.
Users receive an automatic notification on their devices or when they attempt to use the camera’s features that they are unavailable because the camera is not connected to the internet.
So, why is the Blink camera offline actually? When the Blink camera goes offline, it is no longer connected to the internet or the Blink server.
Many factors, including poor Wi-Fi connectivity, outdated firmware, or hardware failure, can cause this problem.
In this article, I’ll walk you through identifying and resolving the “Blink camera offline” problem.
Whether you are new to using Blink cameras or have been using them for some time, this article will provide you with helpful information to maintain the safety and security of your property.
6 Reasons Why is Blink Camera Offline? With Solutions
To ensure that your property continues to function, the problem must be fixed as soon as possible.
Here are some steps to take to solve the problem:
1. Check the Connection of the Camera
The first step is to make sure the camera is turned on.
Check whether the camera is connected to Wi-Fi and whether the signal is strong.
Move the camera or add a Wi-Fi extender if the signal is weak.
Also, ensure that the camera is properly powered. If the camera is wireless, try changing the batteries.
2. Check the App and Firmware Updates
Check for app and Blink firmware updates if the camera is not connected to Wi-Fi.
Ensure that the Blink app is updated to the latest version and that the camera’s firmware is up to date.
If any updates are available, install them and try reconnecting the camera.
3. Restart the Camera and Router
If the first two steps do not resolve the problem, try restarting the camera and router.
Turn off the camera and disconnect the router from the power source.
Wait a few minutes before reconnecting them and turning them back on.
After restarting the camera, connect it to the Wi-Fi network.
4. Verify Network Security Settings
If the camera is still not connecting, double-check the network security settings.
Some security settings, such as MAC address filtering or firewalls, may prevent the camera from connecting to the network.
Ensure that the camera’s MAC address is on the router’s list of allowed devices, and check the router’s firewall settings to ensure that they’re not blocking the camera’s connection.
5. Check the LED light
The LED light on your Blink camera can give you insights into the issue.
A solid blue LED light means the camera is connected to the network, while a flashing blue LED light means it is trying to connect.
If the LED light is off, it may indicate a hardware issue.
6. Reset the Camera
If none of the above steps work, try resetting the camera.
The Blink camera can be reset by pressing and holding the button on the back for 20 seconds until the light turns off and then back on.
Release the button, and the camera will reset to its factory settings.
Use the Blink app to re-configure the camera after it has been reset.
Watch This Video: Why is Blink Camera Offline?
Blink Camera Offline due to App Issues.
In some situations, the issue of the Blink camera being offline can be related to the Blink app.
Follow the below steps to fix app-related problems:
- Update the Blink app: Ensure that you have the latest version of the Blink app installed on your smartphone or tablet, as updating the app can resolve app-related issues and improve the app’s overall performance.
- Force close the app: If the Blink app is not working correctly, force-closing the app can solve the problem. Go to Settings > Apps > Blink > Force Stop on an Android device for this. On an iOS device, swipe up from the bottom of the screen and close the Blink app by swiping up.
- Clear the app cache: Clearing the app cache may also assist in resolving app-related issues. Go to Settings > Apps > Blink > Storage > Clear Cache on your Android device. On an iOS device, go to Settings > General > iPhone Storage > Blink > Offload App.
- Install the app again: If none of the methods above work, reinstall the Blink app from the App Store or Google Play Store after uninstalling it from your device.
Contact Blink Customer Support
If you’ve tried all the previous troubleshooting steps and the camera is still offline, there may be a hardware issue.
Get in touch with Blink support to get further assistance.
They can assist you in diagnosing the issue and suggesting possible solutions, such as repairing or replacing the camera.
How can I improve my Blink system’s battery life?
Blink cameras work on AA batteries.
Although the Blink system uses energy-efficient technology, you can still conserve battery life through best practices.
Aim to use a Lithium non-rechargeable battery to support the Blink camera system.
Ensure that your sync module is within range of the camera for optimal use.
Turn off the Blink camera in demo mode, which will help conserve battery life.
Frequently Asked Questions (FAQs)
Why is my Blink sync module offline?
There could be a few reasons why your Blink sync module shows offline status.
One of the most common reasons is an unstable Wi-Fi connection.
Ensure that your sync module is within range of your Wi-Fi network and that your Wi-Fi signal strength is good.
Another common reason behind an offline sync module is outdated firmware.
Ensure that you update your firmware regularly to avoid any such issues.
What does Blink camera offline mean?
When your Blink camera shows up as offline, it means it has lost its connection to the sync module.
Check your Wi-Fi connection, ensure that it is stable, and ensure that the sync module is within range of the camera.
Try restarting the camera or syncing it again with the sync module.
Does Blink’s camera work when it’s offline?
When the Blink camera goes offline, it loses its connection to the sync module.
A Blink camera requires a sync module to function fully.
Hence, your Blink camera system will not work if your sync module is offline.
Ensure that you have a stable Wi-Fi connection and your sync module is within range of the camera.
I hope now you know why the Blink camera goes offline and how to get it back on track.
At the same time, if your camera is offline, it may not detect motion.
There could be multiple reasons behind the camera not detecting motion.
One of the most common reasons is that the camera needs to be placed correctly or pointed in the right direction.
Check that your camera is within range of the subject you want to record and pointing in the right direction.
The settings on your camera could also need to be corrected.
You might have to check your camera’s settings and adjust them accordingly.
You need to join the Blink community to talk with other Blink users for more queries.