Alexa Lights Unresponsive (Top 5 Reasons With Solutions)

Alexa Lights are trustworthy; they save time by automating the turning ON and OFF sequence. But sometimes, they don’t respond.

So, why is my Alexa lights unresponsive?

Alexa Lights could be getting unresponsive for various reasons, but some common ones are power malfunction, app reset required, WiFi connectivity issues, application software updates, etc.

These are more or less application related, so you do not need to worry about replacing the device.

Further in this article, you will learn more about why Alexa lights are unresponsive and how to tackle them in detail.

So, stick around till the end to not miss even a single detail.

5 Reasons | Why Are Alexa Lights Unresponsive? With Their Fixes

Alexa Lights Unresponsive

Behind every problem is a reason; the same goes for the unresponsive Alexa lights.

So, here I will give you 5 of the most common reasons your Alexa lights could be going unresponsive and how you can fix them.

They are as follows;

1. WiFi Connectivity Issue:

An unstable or Weak WiFi connection is the most common reason your Alexa lights are unresponsive.

Your Alexa device can have problems connecting to your smart lighting if your Wi-Fi signal is facing a faulty connection.


Moving your router closer to your Alexa device or getting a Wi-Fi range extension could resolve this issue.

You can also try resetting your Wi-Fi router by unplugging your Wi-Fi router for a short time and then plugging it back in.

The Wi-Fi signal can take some time to re-establish, so be patient.

2. Power Supply Issue:

Power Supply Issue

A power outage or an issue with your power supply is another one of the reasons why your Alexa lights device is not responding.

Check your breaker box to ensure that the power supply your Alexa lights are on has not been tripped.


Check the connectors and power cables of your smart light power supply to ensure they are correctly plugged in.

Unplug and replug the power cords to establish a secure connection if the power cords are loose.

It could become necessary to completely replace the power cords if you face the same problems in the future.

3. Application/Software Update Required:

Unresponsive Alexa lights could also be because of outdated software.

Check the manufacturer’s website or the Alexa application for updates to see if your system is up to date.

After downloading any available updates, restart your Alexa lights device and check whether the lights work.


Keeping the most updated versions of your devices’ software is essential as they can correctly fix bugs and enhance performance.

You should also follow the troubleshooting steps if no software upgrades are available. Those will be discussed further in the article.

4. Reset Required:

Reset Required

Sometimes it is not an issue with the Alexa lights device; a random reset is required.

This is possible because sometimes your device could run into an internal error that can be fixed by resetting the device.

As for how to reset the device, here are the steps you need to follow to do so.


It is not a complex process; all you have to do is unplug your Alexa automated device and wait for 30 seconds to 1 minute.

Then, plug it back in. That is honestly all the things you need to do to reset your Alexa device.

So, that will surely resolve the minor software bugs in the device.

5. Interference In The Channel:

The Alexa automated devices operate on wireless signals like frequencies, etc.

Sometimes the thing that could disrupt your Alea lights’ functionalities could be interference from any other device transmitting signals at the same frequency.

It could also be because any other device is connected to your Alexa lights.

If the issue lies in this context, the obvious and simplest fix would be to get rid of that interference by setting your device to any other frequency or blocking out any other signals.

Contact With Alexa Customer Support if Still an Issue

Contact With Alexa Customer Support if Still an Issue

It may be rare, but it is possible that all the fixes given above would not work for your Alexa lights device, and the reason behind them being unresponsive could not be fixed by you.

So, in this scenario, the best option for you would be to contact the Alexa customer support service.

This is because the manufacturers will know the optimal solution for your device.

It will also keep you from too much poking around in your device and malfunctioning it further.

Frequently Asked Questions (FAQs)

Why is my Alexa lights unresponsive?

Alexa light can be unresponsive due to many reasons.
The most common reasons are a weak wifi connection, your voice command is not louder enough, or the Alexa is already processing a command.

If Alexa is offline, it won’t respond.

Why are Govee lights unresponsive to Alexa?

Alexa will not turn on or off Govvee lights with the connection between both devices is broken.

If that’s the reason, reconnect Govee lights with the Alexa app, and try again.

Can Alexa turn on Smart Lights when offline?

No, Alexa cannot turn on Smart lights when it’s offline.
Alexa is a smart voice assistant that works with an internet connection.

When it’s offline, it won’t process any command.


I hope by following the guide above; you can figure out what’s making your Smart Alexa lights unresponsive.

You need to ensure that Smart Lights and Alexa smart device connection is strong.

Also, both devices should be connected to the same internet connection.

In a nutshell, if nothing works for you, contact Alexa customer support, or specific light brand support. They can help you fix the problem.

Related Articles

5/5 - (1 vote)
David owner of


Hi! I’m David — a writer, blogger, and proud owner of Smarterve. I’ve been using smart home gadgets and in the home industry for about a decade. I love to solve problems, give suggestions, and create ease for people to enjoy life. This blog is where I can share tips and provide solutions to everyone using smart gadgets.

Similar Posts


  1. The content on resolving unresponsive Alexa lights was insightful! The step-by-step troubleshooting tips provided an effective solution.

  2. Please add visuals, such as screenshots or a video demonstration to enhance the clarity of the troubleshooting steps provided.

Leave a Reply

Your email address will not be published. Required fields are marked *